We understand that preparing for the real estate exam can be challenging, but we are committed to your success. If you have taken our prep course and followed the outline provided in this course prior to attempting and failing the real estate exam, we offer a full refund of the course purchase price. You must have taken and failed the real estate exam within 60 days of purchasing our course to be eligible for a full refund. You must also request refund during this time period for your request to be valid.
To initiate a refund please follow these steps:
Step 1: Contact our customer support team by emailing us at (admin@passthecaliforniarealestateexam.com). Provide your name, contact information, order number, and the date on which you attempted and failed the real estate exam. This information will help us process your request efficiently.
Step 2: Our friendly customer support representatives will guide you through the process and may ask for additional information to confirm your eligibility for a refund based on our policies.
Step 3: If eligibility is confirmed, our customer support team will provide you with the necessary instructions and documentation to proceed. They will also explain any applicable fees or charges associated with the refund, if applicable.
Please review the following terms and conditions for our refund policy:
1. You must have completed our real estate exam prep course and attempted to pass the real estate exam at least once.
2. You must provide documented proof of your exam attempt and failure, such as a notification from the DRE stating you failed to pass the exam.
3. Refunds are subject to processing fees or charges if applicable.
Our customer support team is available to assist you throughout the process and address any questions you may have. We are dedicated to your success and want to ensure your satisfaction with our real estate exam prep course.
Thank you for trusting us with your real estate exam preparation. We wish you the best of luck in your future real estate endeavors.